I was very interested in the debate about Library 2.0. I agree with those who feel that libraries have to conform to the needs of the patrons. I live in a town where the public library is closed at 2:00 on Saturday and closed on Sunday. This schedule is more about the staff than the patrons. Libraries need to change from repositories of print to centers of information. It seems to me, that it would require more staff to help access information and fewer to zap and shelve the books.
Libraries will have to change because service industries always (except airlines) end up responding to the client's demands. I think the next generation will expect IM answers to reference questions. They will want to go to the library and pick up the materials that they have ordered online from a drive-up window.
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